Supporting Intuit Inc. Global Corporate Affairs in Australia
As Australia advanced its digital tax initiatives, Intuit faced two challenges: ensuring compliance with new tax standards and helping to
shape related regulatory developments. To meet these challenges, Intuit implemented a sophisticated approach to integrating these standards
into its products and to enhancing its advocacy and influence within Australian tax policy circles.
Challenges Faced
Intuit was committed to building a strong reputation and technical expertise in the Australian market.
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Navigating Complex Compliance Requirements: Intuit had the challenge of incorporating Australia's shifting digital tax
standards into their existing platforms, which called for a nuanced understanding of the OECD Tax Administration 3.0 in the Australian
context.
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Growing Strategic Relationships: This included building productive working relationships with key regulatory bodies such as
the Australian Taxation Office (ATO), which were important for gaining early awareness of regulatory changes and ensuring the successful
implementation of digital tax initiatives.
Strategic Solutions Implemented by Capability Wise
Technical Advisory for Compliance and Product Integration:
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Tailored Tax Administration Strategy: Capability Wise leveraged its deep expertise in tax policy and digital systems to
help ensure Intuit's platforms were prepared for Australia's unique tax administration requirements, making tax compliance a seamless
aspect of business processes.
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Impactful Policy Assessments: Analyzed potential regulatory changes and their potential impact on Intuit's operations.
Strategic Regulatory Representation:
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Strategic Representation: Supported Intuit’s representation on influential industry platforms such as the ATO Digital
Service Provider Strategic Working Group and the Design Architect's Reference Group, which provides strategic visibility and the
opportunity to influence policy outcomes.
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Actively Engaged in Regulation: Supported Intuit's active involvement in discussions with technical, design, and policy
teams. This increased Intuit's exposure and helped ensure better experiences for their small business customers.
Enhanced Cybersecurity and Data Compliance:
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Cybersecurity Framework Implementation: Guided Intuit through the adoption and implementation of enhanced security measures
to meet Australia’s Digital Service Provider Operational Security Framework.
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Data Governance Consulting: Provided expert consulting on data governance, with a focus on compliance with evolving data
privacy laws and regulations. This was vital as data privacy became increasingly central to regulatory frameworks and consumer
expectations.
Outcomes and achievements
The partnership with Capability Wise led to significant benefits in support of Intuit Inc. and its Australian small business customers:
Influential Participation in Policy Development
Intuit’s strategic involvement in regulatory forums has allowed them to become a key player in shaping
the digital tax environment in Australia, benefiting both their operations and their SMB customers.
Seamless Compliance and Integration
Intuit’s platforms have been successfully tailored to meet the specific demands of Australia’s tax compliance and payroll
standards, ensuring operational continuity and user satisfaction.
Proactive Adaptation to Regulatory Changes
The insights and foresight provided through continuous policy assessments have enabled Intuit to stay ahead of the curve in regulatory
compliance, turning potential challenges into opportunities for strategic development.