Modern Awards Pay Database (MAPD) API
The
Fair Work Commission (FWC) of Australia faced challenges in distributing accurate and current pay rates, allowances, and penalties
contained in Modern Awards and Enterprise Agreements due to reliance on traditional document formats like PDFs and Word files. The Modern
Awards Pay Database (MAPD) API project, led by Capability Wise, aimed to transform this process by enabling automatic updates within
payroll systems, thus reducing errors and enhancing payroll management efficiency.
Challenges Faced
The key challenges included:
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Manual Data Management: Previously, Modern Awards specifications and pay rates was manually transcribed from static
documents, leading to high risks of errors and inefficiencies.
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Need for Real-Time Data: Payroll systems required access to real-time, accurate data to ensure compliance with the latest
regulations and standards.
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Integration with Existing Systems: The new API needed to integrate seamlessly with existing payroll and accounting software
while being easy for developers to implement.
Strategic Solutions Implemented by Capability Wise
Capability Wise undertook a comprehensive approach to address these challenges:
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Stakeholder Consultation and Co-Design: Engaged with software industry leaders, unions, employer bodies, and government
agencies to gather insights and requirements, ensuring the API met diverse needs.
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API Development: Led the design and development of the MAPD API in line with Australian National API Standards, focusing on
robustness, scalability, and ease of integration.
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Procurement and Project Execution Support: Provided procurement planning support, drafted requirements statements, and
evaluated proposals to select the best technology partners.
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Communications and Engagement: Developed a multi-faceted communications plan including web guides, best practice documents,
and executive presentations to ensure smooth adoption and integration across user groups.
Outcomes and Achievements
The MAPD API project delivered significant improvements:
Reduction in Payroll Errors
Automated data retrieval from Modern Awards reduced the likelihood of payroll miscalculations.
Increased Transparency and Accountability
Employers gained tools to better forecast and optimize workforce costs, while employees could more easily predict and verify their
earnings.
Increased Adoption and Satisfaction
The user-friendly API facilitated broader adoption among software developers, leading to widespread satisfaction across employer and
employee groups.